Terms of service

CUSTOM ORDER RETAINER AGREEMENT
This Retainer Agreement (“Agreement”) is entered into on _____________________ (Date) between:
Business Name: __________________________________________
Business Address: ________________________________________
Email / Phone: ___________________________________________
AND
Client Name: ____________________________________________
Client Address: __________________________________________
Email / Phone: ___________________________________________
1. SERVICES PROVIDED
The Business agrees to provide custom graduation products and/or design services as described
below:
Description of Products/Services:
__________________________________________________________
__________________________________________________________
Event Date (if applicable): ________________________________
The Client understands that all items are custom made specifically for them and cannot be resold.
2. RETAINER FEE
To secure the Business’s time, production schedule, materials, and creative services, the Client agrees
to pay a non-refundable retainer fee in the amount of:
$____________________
The retainer is due on: _________________________________
The Client understands and agrees that:
• The retainer is NOT a deposit.
• The retainer is non-refundable under any circumstance.
• The retainer secures the Business’s services and production time.
• The Business will not begin design, customization, or order processing until the retainer is received.
3. REMAINING BALANCE
Total Order Amount: $____________________
Retainer Paid: $__________________________
Remaining Balance: $______________________